FAQ

The completion time depends on the complexity of the order. Typically, we complete orders within 3-5 business days. For more complex orders, we provide a specific time estimate.

Yes, we accept custom orders and special designs. You can send us images or detailed descriptions, and we will work with you to create a piece that matches your preferences.

You can place an order by phone, WhatsApp, or by visiting our shop in Cilacap. We also offer free consultations to help you choose materials and designs.

We offer various materials such as cotton, chiffon, satin, and linen. These materials come in different colors and patterns to meet your needs.

There are no additional delivery fees within Cilacap. For deliveries outside the city, delivery fees will be calculated separately based on distance.

If the product is not as expected, we will inspect it and provide a solution according to our policy. For exchanges, the product must be in good condition and unused.